Responsible Gaming

Jatbas Responsible Gaming — Keep It Fun, Not Stressful

Jatbas believes gaming should be fun, not a source of stress. That's why we've built a range of tools and policies to keep you safe. Know your limits and play responsibly.

Limit Settings
Self-Exclusion
18+ Only
Quick Help

Struggling to keep your gaming under control? Our support team is ready to help.

View FAQ Set Limit

What is responsible gaming?

Responsible gaming means enjoying gaming in a way that doesn't negatively affect other areas of your life. At jatbas, we want every member to see gaming purely as entertainment — not as a source of income or a way to solve problems.

Gaming becomes a problem when it spirals out of control — draining your time, money, and focus. jatbas wants to prevent that from ever happening, which is why we give you the tools to stay in control from the start.

Online gaming is growing fast in Bangladesh, and we fully support that enthusiasm — as long as it stays within responsible limits. At jatbas, responsible gaming isn't just a policy; it's part of who we are.

Keep in Mind

Gaming is for entertainment. Chasing losses by placing more bets is never a good idea.

A Healthy Gaming Mindset

Setting a budget before you play, accepting losses calmly, and treating winnings as a bonus — that's the mindset of responsible gaming.

Warning Signs

If gaming is constantly on your mind, you're spending beyond your budget, or you're hiding your gaming from family — it's time to take that seriously.

The jatbas Promise

We care about more than just your gaming experience — your overall wellbeing matters to us too. jatbas is always here to support responsible play.

Jatbas Safe Gaming Tools

Jatbas puts full control of your gaming in your hands — use it and stay safe

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once set, any increase to the limit requires a 24-hour waiting period.

Bet Limit

Set your own maximum stake per bet. This tool is especially useful for avoiding impulsive, high-value wagers.

Session Time Limit

Set a limit on how long you play in one sitting. Once your time is up, jatbas will remind you to take a break.

Loss Limit

Set a limit on how much you're comfortable losing within a given period. Once you hit that limit, you'll automatically be paused from play.

Cooling-Off Period

Take a voluntary break from 1 day up to 6 weeks. Your account stays active during this time, but gameplay will be disabled.

Self-Exclusion

Exclude yourself from the platform entirely for anywhere between 6 months and 5 years. A permanent option is also available if needed.

How do I set limits?

Setting limits on jatbas is simple. Just follow these steps:

1
Log in to your account

Log in to your jatbas account and go to "Account Settings".

2
Open the "Responsible Gaming" menu

Go to Settings and select the "Responsible Gaming" option.

3
Choose Limit Type

Choose the type of limit you want to set — deposit, bet, session, or loss.

4
Set Your Amount and Time Period

Set your preferred amount and time period (daily / weekly / monthly).

5
Confirm

Limits take effect immediately once confirmed. To increase a limit, a 24-hour waiting period applies.

How does self-exclusion work?

Self-exclusion is the most powerful protection tool available. Once activated:

Full Account Closure

For the duration you select, you will be unable to log in. There is no way to bypass this restriction.

Promotions Off

During your exclusion period, jatbas will not send you any promotional messages or bonus offers.

Balance Secured

Your account balance will remain intact when your exclusion period ends.

Important

Self-exclusion cannot be cancelled before the chosen period ends, so think it through carefully before making the decision.

Check Yourself

Ask yourself the questions below. If you answer "yes" to most of them, it may be time to take a step back.

1

Do you place more bets to try to recover money you've lost?

2

Do you hide your gaming or lie about it to family or friends?

3

Have you tried to stop gaming but couldn't?

4

Do you prioritize gaming over eating, sleeping, or work?

5

Spending more than your budget on gaming?

6

Do you feel restless or irritable when you're not gaming?

There's No Shame in Asking for Help

If you feel like you're losing control over your gaming, reach out to the jatbas support team or a professional counselor.

Responsible Gaming Tips

Follow these simple habits to keep gaming enjoyable at all times:

Set Your Budget Upfront
Your budget should be what you can afford to lose. Once it's gone, stop.
Take Regular Breaks
Taking at least a 15-minute break every hour is good for your health.
Gaming Is for Fun
Avoid gaming when you're feeling down or stressed — that's when spending tends to spiral.
Tell Your Family
Letting family or close friends know keeps you accountable and makes it easier to stay in control.
Never Game with Borrowed Money
Never use borrowed money to gamble — it leads to serious financial problems.

Minor Protection

Jatbas is committed to protecting children and young people from underage gaming

Jatbas is an 18+ platform. We strictly prohibit minors from registering or playing. To enforce this, we take several measures:

Age Verification

Age is verified at registration using your date of birth and later through a government-issued ID during the KYC process.

Active Monitoring

If unusual activity is detected, additional verification may be requested.

Account Security

Keep your account secure with a strong password and two-factor authentication.

Report

If you suspect a minor is using jatbas, contact our support team immediately.

Advice for Parents

Use parental control software at home and keep your devices password-protected so children cannot access gaming sites.

18+
Age Restriction

Jatbas is for users aged 18 and above only. Any violation of this rule will result in immediate account closure.

FAQ

Answers to the most frequently asked questions about responsible gaming

Yes, limits take effect immediately when set or reduced. However, increasing a limit comes with a 24-hour cooling-off period — this protects you from raising limits impulsively in the heat of the moment.

Your balance remains completely safe during self-exclusion. Once the exclusion period ends, you can log back in and use your balance as normal. Withdrawal requests can still be made while exclusion is active.

A cooling-off period typically lasts from 1 day to 6 weeks — it is a short-term break. Self-exclusion is a longer-term decision, starting from 6 months and optionally permanent. During self-exclusion, all promotional communications are also suspended.

Start by reaching out to jatbas via live chat — our team will help you set up self-exclusion and point you toward professional support. It also helps to talk to a family member or someone you trust.

Contact the jatbas support team right away. We'll investigate promptly, and if an underage account is found, it will be closed immediately. Make sure to also set a password and parental controls on your device.

Play Responsibly, Stay Safe

Our goal is to make every gaming session on jatbas safe and enjoyable. Set your limits today.

বাংলা